Privacy Policy
1. Information We Collect
When you use The Open Podium Project services or contact us, we may collect:
Personal information (name, email address, phone number)
Student information (name, grade level)
Communication preferences
Messages and inquiries you send us
Payment information (processed securely by third-party providers)
2. How We Use Your Information
We use the information we collect to:
Provide and improve our programs, mentoring, tutoring, and coaching services
Communicate with you about programs, events, sessions, and updates
Send SMS/text messages if you have provided consent
Process payments and maintain records
Respond to your inquiries and provide customer support
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only with service providers who assist in operating our organization (such as payment processors), and only as necessary to provide services to you.
4. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Children's Privacy (COPPA)
The Open Podium Project complies with the Children's Online Privacy Protection Act (COPPA). We collect information about students (who may be under 13) only with the explicit consent of their parent or guardian during registration. We do not use children's data for marketing purposes. Parents have the right to review, request deletion of, and refuse further collection of their child’s information by contacting us.
6. Your Rights & Data Deletion
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information and your child’s information
Opt out of marketing communications at any time
Registered users can permanently delete their account and associated student data via the User Portal under Account Settings, or by emailing us.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at hello@openpodiumproject.org.
Terms & Conditions
1. Acceptance of Terms
These Terms and Conditions govern participation in programs, events, services, and activities offered by The Open Podium Project. By registering for or participating in our programs, you agree to these Terms.
2. Eligibility & Registration
The Open Podium Project welcomes students and participants of all ages.
Participants under 18 must have permission from a parent or guardian.
Parents/guardians may be required to complete consent or liability forms before participation.
You agree to provide accurate and current registration information.
3. Refund & Cancellation Policy
Paid Programs or Events
Refund requests must be submitted within 7 calendar days of registration and at least 7 days before the event date.
Refunds will not be issued:
For cancellations made less than 7 days before the event
If a promotional or referral code was used during registration
Approved refunds will be processed within 14 business days.
Free Events
Free events do not require refund requests.
Event Changes or Cancellation
If The Open Podium Project cancels or reschedules an event, participants may:
Transfer registration to a future event
Request a refund, if applicable